Policy

Our Products

All of our signs are made from either MDF (Medium Density Fiberboard), pine wood or birch wood! We embrace the natural beauty of the wood, such as knots, grain, small cracks, and holes. Your piece will be wonderfully unique!

Custom Orders

I welcome custom orders! Please email me your request or complete the custom order form. Please be as descriptive as possible, including color, size and design ideas. We love pictures, so if you have those available, please upload them in your inquiry. We will email a proof for your approval before making your product. Please allow for processing time of  up to 2 weeks for these custom orders.

Processing Time

Please allow 2-3 weeks for your order to be ready for shipping or pick up. 

Shipping

All of our products are shipped via 2 day USPS Priority mail with insurance and tracking.  Local Omaha, NE sales are available for pick up.   At check out, please select the local pick up option if you re in the Omaha, NE area.

Returns

While we do not offer returns, we want to ensure you are 100% satisfied with your purchase. If you have any concerns or questions about a product you have received, please contact me at heather@woodandwhatnot.com.